A secure, modern platform for managing mail, digitization, and communication services — trusted by 4,000+ facilities across the United States.
From family submission to facility delivery — every step is automated, screened, and compliant.
Families upload photos, letters, and cards through the Pelipost app. Facility rules are enforced at the point of submission.
App & WebOur AI pipeline automatically reviews every submission for prohibited content. Human review is triggered only for flagged edge cases.
AutomatedApproved mail is professionally printed in our facility and shipped via USPS — arriving in standard white envelopes, compliant with all rules.
2–5 DaysMail arrives pre-screened, tracked, and fully compliant. Your staff distributes standard mail — no additional processing required.
Zero OverheadPelipostPRO gives administrators full visibility and control over incoming mail — with no installation, no IT changes, and no cost to the facility.
Our moderation pipeline combines AI precision with human oversight to ensure every item meets your facility's standards.
Every submission passes through automated text analysis, image classification, and metadata checks before it is printed or shipped. Custom keyword lists and prohibited image categories are configurable per facility.
AutomatedEdge cases and flagged submissions escalate to trained Pelipost reviewers — never facility staff. Decisions are documented with clear reasoning and stored in your audit trail.
SLA: 4 HoursOur content policies are built to align with PREA guidelines, ACA standards, and state DOC requirements. Policies update automatically as regulations change — no action required from your team.
PREA AlignedSet maximum photo counts, letter page limits, restricted content categories, blackout periods, and approved sender lists. Rules apply at submission — rejections are communicated to senders instantly.
Fully CustomizableOur onboarding team handles every technical detail. Your staff won't need to configure a single setting.
Our team meets with facility administrators to document your mail policies, volume requirements, and any special configurations. We handle all paperwork and agreements.
We configure your PelipostPRO environment with your facility rules, set up your administrative accounts, and run test mail batches to validate compliance screening accuracy.
Your facility goes live with dedicated account management and 24/7 support. We notify your resident population directly — reducing inbound staff inquiries from day one.
From large state prisons to county detention centers, Pelipost adapts to facilities of every size and type.
A 3,200-bed facility processing over 1,400 pieces of mail per week manually. Staff reported an average of 18 staff-hours per week on mail inspection and a 12% return rate for rule violations.
Pelipost replaced all physical mail processing for personal photos and printed correspondence. Custom rules were configured to match the facility's existing mail policy exactly.
Mail-related staff hours reduced to near zero. Contraband incidents involving mail dropped significantly in the first quarter after launch.
A 640-bed county facility with high resident turnover. Family members frequently violated mail rules unknowingly, generating grievances and consuming correctional officer time.
Pelipost was implemented with the jail's specific booking and housing unit rules encoded. Real-time notifications keep families informed of submission status instantly, reducing inbound calls to staff.
Mail grievances related to rejected correspondence fell by over 80%. Family satisfaction improved markedly, and staff reported significantly fewer mail-related interruptions.
Schedule a personalized walkthrough with a Pelipost facility specialist. We'll show you how the platform works, answer your compliance questions, and configure a demo environment around your specific mail policies.
A facility specialist will reach out within one business day.