Why photocopies?
Correctional facilities scan incoming letters and photos as a safety measure. It is an attempt to keep contraband, including drugs on paper, out of jails and prisons. In many places, that means your loved one gets a photocopy of your letter and photo instead of the real thing.
We understand why facilities do this. We also know what photos really mean inside. They are inspiration, comfort, and hope, and a copy of a photo is not the same as a photo.
Working with facilities on alternatives
Pelipost has a Director of Correctional Facility Relations whose job is exactly this: partnering with facilities to offer solutions beyond photocopying. One option we have developed is a full-color photobook printed at our secure fulfillment center.
We are the exclusive approved photobook provider for the Virginia Department of Corrections. Photobooks are also available for customers with loved ones in the Pennsylvania Department of Corrections.
What you can do
If your loved one is in a facility that photocopies incoming mail, let us know at support@pelipost.com. Knowing which facilities are affected helps us prioritize outreach and build the case for alternatives. Every note matters.
In the meantime, you can keep sending photos through the Pelipost app from the Apple App Store or Google Play Store. We will always print on quality photo paper and do everything on our side to get real photos to your loved one.